Seamless Insurance & Claims Assistance
Getting into an accident is stressful enough—managing your repair claim shouldn’t be. As an approved collision repair centre, we work closely with all leading New Zealand insurance companies to handle your claim efficiently from start to finish.
✓ Direct Insurance Billing: Hassle-free processing directly with your insurer.
✓ Assessment & Quoting: Comprehensive digital assessments for fast claim approvals.
✓ Courtesy Vehicle Options: Keeping you mobile.
Why Choose Us for Your Insurance Claim?
We Make It Easy: From the initial assessment to the final polish, we handle the heavy lifting. We can assist with the repair process and communicate directly with your insurance company to get your claim moving quickly.
State-of-the-Art Equipment: We have invested in brand-new, cutting-edge equipment and technology. This allows us to perform precision structural realignments and flawless colour-matching, ensuring your vehicle is returned to its pre-accident condition.
Approved BYD Specialist: Driving a modern electric vehicle? As an approved BYD specialist, we have the specific training and facility requirements to safely and accurately repair your EV or hybrid vehicle under insurance.
Comprehensive Capability: Whether you have a passenger car with minor panel damage or a heavy vehicle requiring major collision and structural repairs, our experienced team has the skills to handle it all.
Our Insurance Repair Process
1.
Lodge Your Claim
Contact your insurance provider to report the accident and receive your unique claim number. Remember, as the vehicle owner, you have the right to choose your repairer. Let them know you've chosen Brian Roberts Repair Centre.
2.
Assessment & Quoting
Bring your vehicle to our workshop (or have it towed to us if it is undrivable). Our experts will thoroughly assess the damage—both cosmetic and structural—and submit a comprehensive, transparent quote directly to your insurer.
3.
Professional Repair
Once authorised by your insurance company, our skilled panel beaters and spray painters will get to work. We focus on quality workmanship and strict attention to detail at every step.
Done.
Quality Check & Handover
Before we return your keys, your vehicle undergoes a rigorous final inspection to ensure it looks and performs its absolute best.
It’s Your Car, Your Choice
Don't let your insurance company pressure you into using a repair shop that you aren't comfortable with. Choose the team with the experience, the brand-new equipment, and the dedication to doing the job right the first time.
Need to book an insurance assessment? Get in touch with our friendly team today and let us help you get your vehicle sorted.
Trading Hours
Monday - Friday
8:00am - 4:00pm
Saturday & Sunday
Closed
Contact Us
+64 7 777 2008
info@brarc.co.nz
15 Riri Street
Mangakakahi, Rotorua